Your client data, protected in the age of LLMs — by GuardPII
Every review, every commitment, every hand-off — captured across your whole book and reconciled until it is done. Built for retail banking and wealth teams — on Zoom, Google Meet and Microsoft Teams.
Available for macOS and iPhone
Captures every channel your book runs on
The cost of a dropped thread
In banking, a forgotten commitment is not a forgotten task.
It is a fiduciary record — a rate quoted in March that contradicts April, a fund switch you promised to action but never did — across a book of hundreds of clients. Under fair-dealing regulations, a suitability concern lost in a summary is real exposure. A notetaker gives you a tidy recap of one call; it cannot tell you what you still owe, or which client has gone quiet for ninety days.
Open commitments · this quarter
14Every line carries the meeting it came from and who it is owed to.
The signature · commitment reconciliation
Promised in the room. Reconciled until it is done.
Thout turns every promise made in a client conversation into a tracked line, then matches it against what actually happened across follow-ups — drawing an auditable trail from the moment it was said to the moment it was satisfied.
Tan Hui Ling · Portfolio review
Mar 4 · reconciled across 3 later touchpoints
Promised in the review
Action fund switch
Owner: you · by Fri
Book insurance needs review
Hand-off: Bancassurance desk
Confirm beneficiary update
Owner: Ops
Matched & closed
Fund switch executed
Mar 6 · logged to file
Insurance review held
Mar 19 · specialist confirmed
Beneficiary update filed
Apr 2 · Ops · audit entry created
Capture & check
Every review, taken apart — and checked.
Thout separates each conversation into decisions, commitments and risks — then reads it against everything it knows about the relationship and flags what does not add up, before you sign off.
- Decisions, commitments, risks — each tied to who said it and when.
- Suitability checks — Fair-dealing conflicts surfaced the moment they appear, not at the next review.
Decisions
Switch to SGD income fund
Top up regular savings plan
Commitments
Fund switch by Fri
Insurance review
Risks
Liquidity need in 9mo
Suitability flag — caught before sign-off
9-month liquidity need stated today, but the proposal locks 60% into a 5-year structured deposit.
The whole book
Your whole book — surfaced, and answerable.
Every morning Pulse ranks what is at risk — commitments overdue, relationships gone quiet. And you can ask across your whole book of hundreds of clients, with the source attached.
320
clients tracked
28
commitments open
6
need attention
Which clients are due a Customer Account Review this quarter?
Pulse · Tuesday brief
8:00 AMJonathan Lim — mortgage repricing overdue
Promised Mar 11 · no follow-up logged
Rachel Ng — quiet 94 days
No touchpoint since renewal
Tan Hui Ling — review complete
3 of 3 commitments reconciled
Every answer links back to the exact conversation it came from.
Built for the desk
One Chief of Staff, every seat on the floor.
Relationship managers
Never drop a promise across a book of hundreds. Walk into every review already briefed.
Wealth advisors
Suitability checked against fair-dealing rules on every recommendation, every time.
Bancassurance & investments
Suitability and disclosure across insurance and investment recommendations — nothing falls between products.
Compliance & ops
An auditable trail of what was said, promised and delivered — exportable on demand.
Why this is a different category
A notetaker records. A Chief of Staff is accountable.
Notetakers
Capture the record
A transcript and a tidy summary of one call. Useful — and where everyone else stops.
Smarter tools
Explain the meeting
Chat with one conversation, pull a few action items. Still meeting-by-meeting, still amnesiac.
Thout
Execute across the book
Remembers every relationship over time, reconciles promised-vs-done, and drives the follow-through to closed.
Security · built for regulated conversations
Your most sensitive conversations never leave your environment.
Thout is built for regulated institutions — encrypted, auditable, and deployable inside your perimeter, with data residency where you need it.
SOC 2 Type II
Independently audited controls, reviewed continuously.
Encrypted end to end
In transit and at rest, with scoped, role-based access.
In-region data residency
Your data stays in your region, aligned to financial-services outsourcing and technology-risk guidelines.
Single-tenant / on-prem
Deploy in your own cloud or environment — nothing shared.
Runs inside Teams
Works where your firm already meets, no new surface to govern.
Auditable & exportable
Every commitment and match logged, timestamped and exportable for regulator reviews.
In the words of the desk
What changes when nothing slips.
“I used to keep a mental list of who I owed what. Now Thout reconciles it for me — and I have walked into reviews knowing more about the relationship than the client expected.”
Arjun Nair
Relationship Manager, Premier Banking
“The suitability flag caught a contradiction I would have missed under a full calendar. That single catch paid for the year.”
Charmaine Ong
Senior Wealth Advisor
“For our audits, the trail from what was promised to what was delivered used to take days to assemble. Now it exports in a click.”
Deepak Krishnan
Head of Compliance
Get started
Give every client relationship a Chief of Staff.
Capture every conversation, reconcile every commitment, and never let a fiduciary thread drop.
From the founders
We built Thout for the people the whole relationship rests on.
For decades, a Chief of Staff was a luxury reserved for the corner office. We built Thout to give every relationship manager that same leverage — so what’s promised in a conversation is captured, reconciled, and never carried on memory alone.
— Suveen & Shankar
Los Angeles & Singapore
Read the Thout story